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Privacy Policy

How we protect and use your information

Last updated: October 15, 2023

Information We Collect

We collect information that you provide directly to us when you use our services, including:

  • Personal Information: Name, email address, phone number, date of birth, and government-issued identification for verification purposes.
  • Financial Information: Cryptocurrency wallet addresses, transaction history, and investment details.
  • Verification Documents: Copies of identification documents, proof of address, and other KYC/AML required documentation.
  • Technical Information: IP address, browser type, device information, and usage data through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To verify your identity and prevent fraud
  • To process transactions and send notifications
  • To analyze trends and user behavior to enhance user experience
  • To communicate with you about updates, security alerts, and support messages
  • To comply with legal obligations and regulatory requirements

Note: We will never sell your personal information to third parties. Your data is used solely for providing and improving our services.

Information Sharing

We may share your information in the following circumstances:

  • With financial institutions and payment processors to facilitate transactions
  • With regulatory authorities and law enforcement when required by law
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Multi-factor authentication for account access
  • Regular security assessments and penetration testing
  • Restricted access to personal information on a need-to-know basis
  • Regular backups and disaster recovery procedures

Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data
  • The right to rectify inaccurate or incomplete personal data
  • The right to request erasure of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data

To exercise any of these rights, please contact us using the information provided in the Contact section.

Policy Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Valytrade Data Protection Officer

Email: support@Valytrade.com

Website: www.Valytrade.com

Address: 123 Security Street, Data Protection Office, Digital District